JOB SUMMARY: Ensures statewide navigator consortium work plan is implemented to achieve program goals. Responsible for maintaining and increasing capacity of the community action network to participate in statewide Community Action Navigator Consortium, and for coordinating education and outreach focused on Health Care Reform implementation. Provides project-specific training to all 10 Maine community action agencies. Assists with agency marketing and development strategies related to statewide program. Serves as the expert in healthcare reform implementation.
EDUCATION, TRAINING, AND EXPERIENCE: Certification or license required. Bachelor’s Degree in related field preferred, or combination of education and six years relevant professional experience in community health, nonprofit, or social services. Must successfully complete federal Health Navigator certification training. Must have excellent written and verbal communication skills, including presentation skills. Must be able to demonstrate critical thinking skills related to research and analysis of complex legislation and policy. Experience working independently, time management, balancing multiple priorities, and working in a team environment. Experience isolating and solving complex problems and exercising independent judgment. Attention to detail and accuracy.
SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Must have proficiency with Microsoft Office software including Word, Excel, Outlook, Publisher, and Access, or other word processing, data collection, spread sheet and email software. Ability to relate well to people in a professional manner and work effectively in an office environment with limited privacy, and frequent distractions. Reliable transportation and valid driver’s license also required. Work requires nearly daily travel throughout Maine. Frequent evenings and weekend assignments.
Internal: Agency and program employees.
External: Program funders, employees of other social service agencies, including community action agency staff, organizational partners, other grantees, and clients.
SPECIAL PHYSICAL DEMANDS: Frequent travel on weekly basis, working in remote office locations. Basic office setting, intermittent walking, sitting and standing. Extensive computer use.
WORKING CONDITIONS: Primarily office setting with mild to moderate physical exertion, limited privacy, and frequent distractions. Travel required to community action agencies statewide, and to attend meetings, or provide training. Frequent interaction with community members providing outreach and education.
SUPERVISORY RESPONSIBILITIES: None internal. External monitoring of program volunteers.